Hi. My name is Cystral. I live in Austin, TX, and I have 10 years of CNA/caregiver experience.
How did you get into caregiving?
I became a caregiver because, I had to provide care for my late grandmother, who was sick after surgery. And after she passed away, I thought I had the compassion to provide the same care for other people who were unable, or who are unable, to do stuff for themselves in their time of crisis. So that's why I had the courage to go to school and get my CNA license to do more instead of just being a caregiver.
What advice would you provide to a new caregiver?
My advice to a new caregiver would be, care for anybody with compassion first. You have to have the compassion to provide care for someone who needs care. Do it like you are doing it for your own family, like you are taking care of your mother, your father, or sisters, brother. And you have to have patience. You require a lot of patience to do this job because, when they are in pain, they get frustrated and all that's going to fall back on you. So you need to have a lot of patience to provide care for the needy.
Who is one of your most memorable clients?
A client I will never forget, name is Jenny. I have cared for Jenny. She lives alone in a house, and her daughter wanted her to have somebody around, companion care, to help her with meal preparation, medication reminders, and just laundry, light housekeeping, and stuff like that. And being an 86-years-old woman, she answers the phone at any time it rings, the home phone. And the telemarketing people would call any time of the day, try to sell things to her. And, I can say that she was a little bit Alzheimer's, so she would just agree on everything they told her on the phone. And they were able to convince her to come in and install a premium bathtub. So, the morning that I got back to work to be with her, I saw a truck pulled over and they came. They was like, "We are here to install a premium bathtub." And I had to stand up for her and let them know that she was unable to make financial decisions. Unless they spoke with the daughter, they couldn't install the tub. So with her, I really love working with her and I love being around her. It was a great help to the family, to her, and her daughter appreciated me so much until she passed away.