Hi. My name is Diva. I live in Santa Rosa and I've been a caregiver for 24 years.
How did you get into caregiving?
I became a caregiver because I've taken care of my brother for many years, and moving to Northern California and getting various other jobs, I decided to go back to caregiving. I'm currently a IHSS worker. I've been doing so for a few years with them, and it's rewarding to be able to give quality service to an individual, knowing that they're in very good hands.
What advice would you provide to a new caregiver?
My advice to a new caregiver is to treat each individual as you want to be treated, and that's with courtesy, quality of care, and attention to detail. It doesn't take too much to smile while doing your chores or whatever is expected of you with each individual, knowing that each individual is different. Giving quality service is not just a good thing, it's very important and it's crucial.
Who is one of your most memorable clients?
A client I would never forget is a young man of 76 years of age. We would sit and he'd tell me stories about his younger years, about his prior marriages - notice that was plural [chuckles]. We would laugh about various things, and he would just encourage me to continue giving quality service. It was especially pleasing to hear him say how wonderful and grateful he was to have someone like me in his home. He and his wife both were very pleasant to work for. Unfortunately, he's since had to go to a hospice, which really broke my heart because I really enjoyed being there with him and providing him with the best service - quality service, actually. And it was a good thing. I miss him so much. I do actually go visit him at the hospice.