Hi, my name is Jacqueline. I have been a caregiver for eight years, and I live in Miami, FL.
How did you get into caregiving?
I became a caregiver because my mom ended up sick and I had to take care of her. She had high blood pressure. She ended up with heart congestion, and she was living on her own. So I went to her home to take care of her on a daily basis. I was responsible to take care of her transportation back and forth, shopping, errands, preparing her meals. I took care of her personal care like housekeeping. She ended up getting worse, and I had to admit her into the hospital and she passed in the hospital. Once that happened, I decided to go back and get my certification so I could continue to do it.
What advice would you give to a new caregiver?
My advice to a new caregiver would be have great patience. Build a relationship. Not just have a professional relationship with your patient, but have a friend relationship. The more you get closer to your patients, the easier it is to deal with them, for them to trust you. Have great empathy for them. Talk to them. Be a companion with them. Allow them to express themselves so they can trust you.
Who is one of your most memorable clients?
A client I will never forget, Ms. Y. She used to always say to me "I'm glad I know you." And I always used to respond and then say to her "I'm blessed to know you." We've enjoyed lots of time together. We went out to dinner. We went to lunch. We went shopping. We used to just go to the mall and just window shop and just laugh all-- just at every-- we really enjoyed ourselves. She was a sweetheart. She was a warm person. She was kind, and she just had a great attitude. No matter how she felt, she always just was in a positive way.